People trust consumer product reviews

According Forrester research survey published in one of my earlier post most people (77%) trust an information received in email from someone they know and on the second place (60%) consumer product rating/review. So let´s look at this review thing, as I have found an interesting slide:

Let´s mention at least the two websites using this method BestBuy or Amazon:

And some of them build their business on it as Consumersearch:

or epinions:

Bottom line? When making an TV ad for your company keep in mind, that prospectives will far more believe in what is written on these sites by another users. So use your cretive energy for something else. Article originally published on my Slovak Word-of-mouth blog.