Association of National Advertisers Brand Management Committee discussed the consumer view of purchasing in this economy and which categories are still seeing growth.
What are consumers thinking today?
- "Why do I have to pay more?"
- "I have choices, especially with private label products."
- "I'm delaying my purchase until I have a better sense of economic stability."
- "I'm looking for ways to save money and will consider brands with the most value for my money."
- "I'm making fewer shopping trips, so my trip has to count."
- "I'm carefully considering each of my purchases and doing more research prior to buying."
- "I still want convenience and to save time."
- "I look for special offers and coupons and will sacrifice my preferred brand if necessary."
- "I want my brand/company to know me (e.g. special attention from sales/customer service)."
- "I appreciate being rewarded (e.g. automatic discounts, frequent buyer cards)."
- "I want to be kept up to date on new trends."
- "I want to trust that you will be around and be confident in the product you are selling me (e.g. especially financial services and automotive)."
- Beer.
- Lottery tickets.
- Comfort food.
- Cosmetics ("a little bag of happy").
- Short-term liquidity (e.g., money markets).
- Household safes.
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